{"id":267855,"date":"2024-09-20T09:26:59","date_gmt":"2024-09-20T06:26:59","guid":{"rendered":"https:\/\/eroticsexshop.cy\/cancellation-policy\/"},"modified":"2026-01-24T08:20:45","modified_gmt":"2026-01-24T06:20:45","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/eroticsexshop.cy\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"267855\" class=\"elementor elementor-267855 elementor-267849\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d46eb97 e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"d46eb97\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7414474 e-con-full e-flex e-con e-child\" data-id=\"7414474\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a434f02 e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"a434f02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd4175 elementor-widget elementor-widget-elementskit-heading\" data-id=\"fdd4175\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\">\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p><strong>Cancellation Policy<\/strong><\/p>\n<p>At <strong>STELTON TRADING<\/strong>, we strive to provide the best possible service and ensure customer satisfaction. Below is our cancellation policy, which applies to all purchases made through our website <a href=\"https:\/\/eroticsexshop.cy\" target=\"_new\" rel=\"noopener\">www.eroticsexshop.cy<\/a>:<\/p>\n<p><strong>1. Order Cancellation by the Customer<\/strong><\/p>\n<ul>\n<li>\n<p><strong>Before Dispatch<\/strong>: Customers have the right to cancel their order as long as the cancellation is requested <strong>before the order has been dispatched<\/strong>. To cancel an order, please contact us immediately via email at\u00a0<strong>eroticshopcy@gmail.com<\/strong> or by phone at <strong>+357 94326030<\/strong>. If the cancellation request is received before dispatch, the full amount paid will be refunded to the customer.<\/p>\n<\/li>\n<li>\n<p><strong>After Dispatch<\/strong>: Once the order has been dispatched, it is no longer possible to cancel it. In this case, customers may follow our return and refund policy after receiving the product.<\/p>\n<\/li>\n<\/ul>\n<p><strong>2. Cancellation by STELTON TRADING<\/strong><\/p>\n<ul>\n<li>We reserve the right to cancel any order if:\n<ul>\n<li>The product is out of stock or discontinued.<\/li>\n<li>There are issues with payment processing.<\/li>\n<li>Incorrect pricing or product information was displayed on the website due to technical errors.<\/li>\n<li>The order is flagged as suspicious or potentially fraudulent.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>If we cancel an order, we will notify the customer as soon as possible and issue a full refund, including any shipping fees paid.<\/p>\n<p><strong>3. Refund Processing<\/strong><\/p>\n<ul>\n<li>\n<p>If an order is cancelled before dispatch, the full amount paid by the customer will be refunded. Refunds for credit\/debit card payments will be processed through the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your bank\u2019s processing time.<\/p>\n<\/li>\n<li>\n<p>If the cancellation request is made after the order has been dispatched or delivered, customers should refer to our <strong>Return Policy<\/strong> to initiate a return and refund process.<\/p>\n<\/li>\n<\/ul>\n<p><strong>4. Non-Cancellable Items<\/strong><\/p>\n<ul>\n<li>Due to hygiene and safety reasons, certain products, such as <strong>underwear, intimate apparel, or items with tampered packaging<\/strong>, cannot be cancelled or returned once dispatched. We ask customers to carefully review their order before placing it.<\/li>\n<\/ul>\n<p><strong>5. Contact Information<\/strong><\/p>\n<p>For any questions or concerns regarding order cancellations, please contact our customer support team at:<\/p>\n<ul>\n<li>Email:\u00a0<strong>eroticshopcy@gmail.com<\/strong><\/li>\n<li>Phone: <strong>+357 94326030<br \/><\/strong><\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation Policy At STELTON TRADING, we strive to provide the best possible service and ensure customer satisfaction. Below is our<\/p>\n","protected":false},"author":5124,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"Cancellation | Erotic Sex Shop | Sex Shop Cyprus | Sex Shop | Sex Shop Nicosia","_seopress_titles_desc":"Discover the best Sex Shop in Cyprus! Browse our extensive collection of adult toys and accessories at our Sex Shop in Nicosia or shop discreetly from our Cyprus Sex Shop online. Looking for a sex shop near me? 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